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  • Call Centre Services in 9 Regional Languages across India.
CONTACT CENTRE SERVICES
PROCESS & TECHNOLOGY
WHO WE ARE

INBOUND SERVICES

At HRH next- we take the time to understand your organizational goals and then utilize our proven industry-specific experience to develop a customized solution that will help your company succeed. Whether your program is simple or complex, utilizes live customer service representatives or Interactive Voice Response (IVR) applications, HRH Next, with its extensive experience, flexible solutions and leading technology allows us to provide maximum results for your company. Plus, you have the advantage of choosing the regional language of communication. We can provide support in 9 Indian Languages

Sample Service Offerings

We create customized solutions and believe in co-creation of value by making the most effective utilization of our talent pool. HRH Next offers a comprehensive suite of Contact Centre Services across the entire Lifecycle of a Customer ranging from:

  • Customer Relationship Management
  • Single Number TOLL FREE Assistance.
  • Order Taking and Dispatch
  • Single Number TOLL FREE Assistance
  • Customer Complaints and Resolution
  • Technical Support / Help Desk
  • Web Chat
  • E-Mail responses management

You want HRH Next to answer the call when you want to:


  • Increase revenue, lower costs provide better customer care and maximize every opportunity.
  • Get in touch with HRH Next.
  • Turn every contact into a revenue opportunity today!
  • All Inbound Services can be supported through any communication medium like:
  • Voice Support
  • Chat Support
  • E-Mail Support
  • SMS Support
  • TOLL FREE Assist Services

"The success of HRH is a matter of personal pride for me as the agency is growing at one of the fastest rates in the country today and in a short span of time has become one the leading producers of Tata AIG. HRH’s accomplishments can be attributed to high commitment levels of the team, excellence in service, and a well structured business model. We wish to continue with the same zeal to make this association grow from strength to strength in the future. "
Wishing you success in all your endeavors.
Regards,
Neelmani Bhardwaj,
Regional Vice President
Agency Operations
AIG-Asia Pacific and MEMSA Region


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