Chat Support
HRH next has developed an unmatched Chat Application which, when installed on your website can become a great tool to interact with customers. Each chat interaction with a live agent generates a unique ticket and is assigned to a particular agent. The reporting capability ensures that the query is resolved in the least turnaround time. The Chat module can be used for Customer interactions, post sales product enquiries, customer complaints, new order placements, etc.
"HRHNext team is focused on delivering a superior customer experience. They have built processes, both manual and technology enabled, to make this possible BSLI customers introduced through HRHNext have had a great buying experience and we looks forward to a long term association with HRHNext."
Subba Rao,
Head – Business Development Alternate Channels
Birla Sun Life Insurance Company Ltd.
